Shipping

Fast delivery
Your order will arrive at your destination country within 5-10 working days, and then the goods will be delivered directly to your door.
Orders placed before 12pm on weekdays will be shipped the same day.
If you have any questions, please feel free to contact us at [email protected].
All orders are shipped via international express and all orders are accompanied by proof of delivery. We are not responsible for any delivery selected for “Signature Release”.

Once your package arrives at the delivery center, you will receive a shipping confirmation email with a tracking link for you to track your package, which requires a signature upon delivery.
Please ensure that you provide an appropriate delivery address that can be delivered during business hours, as packages cannot be left unattended and cannot be delivered to PO Boxes. If you are not present when the delivery is attempted, the driver will leave a card in your mailbox with information on how to pick up your order or arrange for another delivery.

Orders should arrive in your destination country in approximately 5-10 business days in major metropolitan areas and capital cities, but please note that there may be customs delays or other delays beyond tonineptune.com’s control.

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